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Security

At Franstorm, we prioritize the security of our users’ data by adhering to industry-leading practices and protocols. Our CRM system is designed to protect sensitive information through multi-layered security features that ensure the confidentiality, integrity, and availability of your data. Whether your team operates locally or globally, Franstorm’s robust security framework provides peace of mind, enabling you to focus on managing customer relationships effectively.

 Key Security Features:

  1. Encryption: All data is encrypted both in transit and at rest using AES-256, ensuring that information is protected from unauthorized access.
  2. Access Control: Role-based access controls (RBAC) are implemented to restrict access based on user roles and responsibilities, minimizing the risk of data exposure.
  3. Multi-Factor Authentication (MFA): Franstorm offers multi-factor authentication to enhance user verification and prevent unauthorized account access.
  4. Data Backups and Recovery: Automatic daily backups ensure that your data is safely stored and can be recovered in case of unexpected incidents or disruptions.
  5. Compliance: Franstorm complies with major regulatory standards such as GDPR, CCPA, and ISO 27001, ensuring your data is handled according to international data protection laws.
  6. Audit Logging: Detailed logging of user activity and system events enables tracking and auditing for compliance and security purposes.

7 Layers of Protection in Franstorm CRM

  1. Physical Security: Franstorm’s servers are hosted in Tier IV data centers with 24/7 surveillance, biometric access, and disaster-resistant infrastructure to protect against physical intrusions and environmental threats.
  2. Network Security: Our CRM leverages firewalls, Intrusion Detection and Prevention Systems (IDPS), and Virtual Private Networks (VPNs) to safeguard data from network-level threats, ensuring secure data transmission across the internet.
  3. Perimeter Security: Advanced network perimeter defenses, including distributed denial-of-service (DDoS) protection and IP whitelisting, help prevent external attacks and unauthorized connections.
  4. Endpoint Security: Devices accessing the CRM are protected with endpoint security measures, such as antivirus software, device encryption, and secure VPNs, reducing vulnerabilities from compromised devices.
  5. Application Security: Franstorm undergoes regular vulnerability assessments and penetration testing to identify and mitigate security flaws. Code reviews and secure coding practices are enforced to prevent common threats like SQL injections and cross-site scripting (XSS).
  6. Data Security: Encryption protocols protect data both in transit and at rest. Additionally, data masking, anonymization, and tokenization are used to secure personally identifiable information (PII).
  7. User Security: Multi-factor authentication (MFA), session management, and account lockout policies reduce the risk of account takeovers and unauthorized access, ensuring only authenticated users can access sensitive information.

Security Monitoring and Incident Response

Franstorm employs real-time monitoring and automated alerting for unusual activities, ensuring swift detection and response to potential threats. Our incident response plan is designed to minimize the impact of security incidents, with dedicated teams ready to mitigate issues as they arise.